Our Services

At Rudra E Services, we provide comprehensive IT Support and Help Desk services designed to ensure smooth business operations, minimal downtime, and secure IT environments. Our services are flexible, scalable, and tailored to meet the unique needs of our clients.

• IT Help Desk Support

Centralized help desk services offering Level 1, Level 2, and Level 3 support for day-to-day IT issues. We ensure fast response times, effective troubleshooting, and complete issue tracking.

• Desktop & End-User Support

Support for desktops, laptops, printers, scanners, and peripherals, including operating system issues, performance optimization, and hardware troubleshooting.

• Remote IT Support

Quick and secure remote assistance to resolve technical issues without delay, reducing downtime and improving productivity.

• On-Site IT Support

On-demand and scheduled on-site support for hardware installations, network setup, and critical issue resolution.

• Network Support & Management

Configuration, monitoring, and troubleshooting of LAN, WAN, Wi-Fi, routers, switches, firewalls, and VPN connectivity.

• Server & Infrastructure Support

Installation, monitoring, patching, and maintenance of Windows and Linux servers to ensure system stability and performance.

• Software Installation & Deployment

Deployment, configuration, upgrading, and license management of operating systems and business applications.

• User Account & Access Management

User onboarding and offboarding, password resets, access permissions, and Active Directory support.

• Data Backup & Recovery Support

Backup configuration, monitoring, and recovery services to protect critical business data and ensure business continuity.

• IT Security & Endpoint Protection

Antivirus management, endpoint security, basic security hardening, firewall support, and security incident response.

• IT Asset Management

Tracking and management of IT assets including hardware, software, warranties, and lifecycle planning.

• IT Monitoring & Preventive Maintenance

Proactive system monitoring, health checks, and preventive maintenance to reduce system failures and unplanned outages.